Jellycat Otto the Loyal Long Dog

AB4360

Delivery is charged as priced on each order. Your delivery will usually be sent on next day delivery. Once you have placed an order it will be dispatched the same day or the next day depending on the time the order was placed.

If you are unavailable when our delivery partner tries to deliver your order, they will usually try to deliver again the next working day or they will drop a card in to offer you a collection from a local collection point.

All quoted delivery prices are for most UK mainland.

Northern Ireland, Isle of Wight, Isle of Man, Scottish Highlands, Orkney, Outer Hebrides, and Shetland may incur additional charges and delivery delays, but we know you are probably aware of this!

Is it damaged or faulty? Just email us straight away on sales@churchtownarts.co.uk along with a photo, if needed, to arrange a return and replacement ASAP. Please consider using a trackable postage service as we are not liable for items lost in the post

Not what you expected?

We thought that you would love your purchase from us, but if you need to return it, we will try and make things as easy and simple as possible.

Faulty Goods

Not suitable?

Larger/smaller than you thought? Don't really like it?

If the product is fine, but not for you, we will give you a refund, providing the item is returned within 14 days, is fully resalable, in its original packaging, and you still have the original receipt.

Please send us an email to sales@churchtownarts.co.uk and put a note in the parcel letting us know why you are sending it back, making the whole process easy and quick.

Unfortunately we cannot accept returns on pierced earrings.

The return address is:

CHURCHTOWN ARTS,
NO.5 CHURCHTOWN,ST.AGNES,
CORNWALL.
TR5 0QW