Oh Dear ---- Something not quite right?
We thought that you would love your purchase from us, but if you need to return it, we will try and make things as easy and simple as possible.
OOPS! DID WE MAKE A BLOOMER?
Is it damaged or faulty? Or did someone have a batty moment, and sent you a beach towel instead of a bread bin, just phone us on 01872 553229 or email us at firstname.lastname@example.org to arrange a return and replacement ASAP.
DOESN'T TICKLE YOUR FANCY?
Larger/smaller than you thought ......bought a scarf and the colour makes you look ill....someone bought an identical gift, and they hated it anyway......the cat left home so doesn't need a bowl anymore ....etc.
If the product is fine, but not for you, we will give you a refund, providing the item is returned within 14 days, is fully resalable, in its original packaging, and you still have the original receipt.
Please send us an email to email@example.com and put a note in the parcel letting us know why you are sending it back, making the whole process easy and quick.
Unfortunately we cannot accept returns on pierced earrings or body jewellery.
The return address is: